The Xbox App on Windows 10 and 11 is notoriously unstable, especially for Game Pass users who frequently encounter annoying errors like 0x87e00004. These errors can pop up in the Xbox app, Microsoft Store, or Gaming Services, making troubleshooting more frustrating and time-consuming than it should be. Luckily, several reliable solutions can resolve this issue. Below are step-by-step instructions to fix Xbox App Error 0x87e00004 on Windows 11.
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Fixing Xbox App Error Code 0x87e00004 on Windows 11
Since multiple components affect how the Xbox app works and functions, you’ll need to go through all these fixes to find the one that works. In some cases, you may need to follow every step below. So it isn't exactly going to be a quick fix, though it should be an easy one.
Reset the Microsoft Store
Because the Microsoft Store plays a major role in the Xbox app, refreshing it is required to fix this problem most of the time.
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Open Settings and go to Apps > Installed apps (or Apps & Features in older versions).
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Find Microsoft Store, click the three-dot menu, and select Advanced Options.
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Scroll down and click Reset to restore default settings.
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Restart your computer before continuing.
Reset the Xbox App
If resetting the Microsoft Store doesn’t help, apply the same process to the Xbox app:
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Open Settings > Apps > Installed apps.
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Locate Xbox, click the three-dot menu, and select Advanced Options.
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Scroll down and click Reset.
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Restart your system before testing the app again.
Reset the Gaming Services App
Gaming Services runs in the background and is required for the Xbox App to work. Without it, you won't be able to download and install games and you will probably appear as though you aren't signed in to your account.
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Open Settings > Apps > Installed apps.
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Find Gaming Services, click the three-dot menu, and select Advanced Options.
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Click Reset, then restart your PC.
Remove the Latest Windows 11 Update
If resetting all of the above apps didn't work you probably have a bad Windows update. This happens all the time so don't stress about it, just uninstall the problematic update and continue on your way.
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Open Settings > Windows Update > Update history.
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Click Uninstall Updates and remove the most recent one.
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Microsoft updates occasionally break functionality, so this might be the quickest fix.
Check for New Windows Updates
If rolling back didn’t work, updating to the latest Windows version might help. New patches often fix existing issues:
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Open Settings > Windows Update.
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Click Check for updates and install any available patches.
Why Does This Error Occur?
This issue often stems from the interconnected nature of the Xbox App, Microsoft Store, and Gaming Services. If any of these components malfunction, the Xbox App may stop working correctly. Fortunately, most of these troubleshooting steps target all three, increasing the chances of resolving the error. If none of these fixes works, you’ll likely need to perform a clean install of Windows.
