How to Fix Xbox App Error 0x80073d28 on Windows 11

The Xbox App on Windows 10 and 11 is extremely unreliable, but if you want access to Game Pass, you're stuck with it and all the errors like 0x80073d28. All the different aspects of the Xbox app and even the Microsoft Store may display these error messages. Luckily, there are several fixes available, so follow the steps below to troubleshoot and resolve Xbox App Error 0x80073d28 on Windows 11.

How to Fix Xbox App Error 0x80073d28 on Windows 11

The only good thing about this error message is that the Xbox app and Microsoft Store share the same troubleshooting methods, which resolve most issues. However, the frustrating part is that you’ll need to apply these solutions across multiple apps. This happens because the Xbox app depends on the Microsoft Store and Gaming Services app, meaning any issues with those can cascade into the Xbox app as well.

Reset the Microsoft Store App

Most of the time the Xbox app gets an error it's usually contagious and potentially coming from a few different places so work your way though the next few steps very closely. Don't skip any of the apps on this list as they all work together to give you access to the Xbox app.

Open Settings and navigate to Apps > Installed apps (or Apps & Features on some versions).
Find Microsoft Store, click the three-dot menu, and choose Advanced Options.
Scroll down and select Reset to restore its default settings.

Once done, restart your PC before moving on to the next step.

Reset the Xbox App

Next, reset the Xbox app itself:

Open Settings and go to Apps > Installed apps.
Locate Xbox, click the three dots, and select Advanced Options.
Scroll down and press Reset.

Reboot your system before proceeding to the next step.

Reset the Gaming Services App

The Gaming Services app runs in the background and could be adding to this error.

Open Settings and navigate to Apps > Installed apps.
Locate Gaming Services, click the three dots, and choose Advanced Options.
Scroll down and click Reset.

After completing this step, restart your computer and check whether the Xbox app functions correctly.

Uninstall the Latest Windows 11 Update

If none of the previous steps worked, a recent Windows update might be the cause. Try rolling back the most recent update

Open Settings and go to Windows Update > Update history.
Click Uninstall updates, find the most recent one, and remove it.

Install the Latest Windows Update

If all else fails, updating Windows to the latest version can sometimes fix Game Pass issues. Microsoft frequently releases updates that can either resolve existing problems or introduce new ones, so keeping your system updated (or rolling back to a stable version) is a logical step.

Open Settings > Windows Update.
Click Check for updates and install any available updates.

By following these steps, you should be able to fix error 0x80073d28 and get back to gaming without further issues.

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