How to Fix Minecraft Error Code 0x87e50038 on Windows 11
Minecraft error code 0x87e50038 is quite a common error message that you'll probably get while trying to play the game from the Xbox app on Windows 11 and even Windows 10. While it's not actually an issue with the game it is connected to the Xbox app, the Microsoft Store and the Gaming Services app. So follow along as we guide you through all the troubleshooting steps you can take.
How to Fix Minecraft Error Code 0x87e50038 on Windows 11
This one is straightforward... Make sure the game is fully up to date. Most of the time this happens automatically but you can manually check just in case.
- Open the Microsoft Store.
- Go to Library.
- Click Get Updates to check for Minecraft updates.
- If an update is available, install it and restart your computer.
Check for a Windows Update
A missing system update can lead to compatibility issues with Minecraft.
- Right-click Start and select Settings.
- Go to Update & Security > Windows Update.
- Click Check for updates and install any available updates.
- If optional updates are available, install them as well.
- Restart your system.
Sign Out and Back Into the Xbox App
This is a common issue and one that can be solved easily enough. It's also important to make sure that you are signed in with the same account in all of the apps. If you are signed in with different accounts you can get errors like this.
- Open the Xbox app.
- Click your profile picture in the top-right corner.
- Select Sign out.
- Sign back in using the correct Microsoft account.
- Verify that your Xbox and Microsoft Store accounts match.
Check Xbox Live Service Status
If Microsoft servers are experiencing downtime, you may need to wait until the issue is resolved.
- Visit the Xbox Live Status page.
- Check for any reported issues with the Microsoft Store or Minecraft.
- If services are down, wait for Microsoft to resolve the issue before trying again.
Reset the Microsoft Store
Since the Xbox app relies on the Microsoft Store to function you need to make sure that that Microsoft Store is working properly.
- Open Settings and navigate to Apps > Installed apps (or Apps & Features in older versions).
- Find Microsoft Store, click the three-dot menu, and choose Advanced Options.
- Scroll down and click Reset to restore its default settings.
- Restart your computer before proceeding.
Reset the Xbox App
Once you know the Microsoft Store is working correctly you should do the same for the Xbox app.
- Open Settings > Apps > Installed apps.
- Locate Xbox, click the three-dot menu, and select Advanced Options.
- Scroll down and hit Reset.
- Reboot your system before testing the app again.
Reset the Gaming Services App
This is another component that needs to be working properly in order for the Xbox app and Minecraft to work. It's also one that most people don't think about.
- Open Settings > Apps > Installed apps.
- Find Gaming Services, click the three-dot menu, and select Advanced Options.
- Click Reset, then restart your PC.
Remove the Latest Windows 11 Update
Sometimes Windows Updates break things so go back to an older version.
- Open Settings > Windows Update > Update history.
- Click Uninstall Updates and remove the most recent one.
Microsoft has a history of breaking system functionality with updates, so reverting can sometimes be the quickest fix.
Check for New Windows Updates
If rolling back didn’t work, updating to the newest version of Windows might help. Probably not though.
- Open Settings > Windows Update.
- Click Check for updates and install any available patches.