The Xbox App on Windows 10 and 11 is known for being unreliable, but if you want to use Game Pass, you're stuck dealing with its various errors, including 0x80D03002. These error codes can appear in different parts of the Xbox app, the Microsoft Store, or even the Gaming Services app. Fortunately, there are several troubleshooting steps you can take to resolve this issue. Follow the solutions below to fix Xbox App Error 0x80D03002 on Windows 11.

Takeaways:

  1. Xbox App Error 0x80D03002 on Windows 11
  2. Microsoft Store Error 0x80D03002 on Windows 11
  3. Gaming Services Error 0x80D03002 on Windows 11

How to Fix Microsoft Store and Xbox App Error 0x80D03002 on Windows 11

One advantage of this error message is that the Xbox app and the Microsoft Store rely on the same troubleshooting techniques, which often resolve most issues. However, the downside is that you'll need to perform these steps across multiple applications. The Xbox app depends on both the Microsoft Store and the Gaming Services app, so if either of those has issues, the Xbox app can also be affected.

Reset the Microsoft Store App

Most of the time, Xbox app errors are linked to the Microsoft Store, so troubleshooting both together is essential. Work through the steps carefully, ensuring you don't skip any applications in the process, as they all interact with one another.

  • Open Settings and navigate to Apps > Installed apps (or Apps & Features in some versions).
  • Locate Microsoft Store, click the three-dot menu, and select Advanced Options.
  • Scroll down and choose Reset to restore its original settings.
  • Once complete, restart your computer before continuing to the next step.

How to Fix Microsoft Store and Xbox App Error 0x80D03002 on Windows 11

Reset the Xbox App

If the problem still doesn't go away, resetting the Xbox app may help:

  • Open Settings and go to Apps > Installed apps.
  • Find Xbox, click the three-dot menu, and choose Advanced Options.
  • Scroll down and select Reset.
  • Restart your system before moving to the next step.

Xbox App error 0x80D03002 Fix

Reset the Gaming Services App

The Gaming Services app runs in the background and could be causing the issue. To reset it:

  • Open Settings and navigate to Apps > Installed apps.
  • Locate Gaming Services, click the three-dot menu, and select Advanced Options.
  • Scroll down and click Reset.
  • Once done, restart your computer and check if the Xbox app is working properly.

How to Fix Microsoft Store and Xbox App Error 0x80D03002 on Windows

Uninstall the Latest Windows 11 Update

If nothing worked it core be a core Windows issue as a recent Windows update might be the culprit. Try rolling back the most recent update:

  • Open Settings and go to Windows Update > Update history.
  • Click Uninstall Updates, find the latest update, and remove it.

For the Xbox app and the Microsoft Store, this is one of the most common fixes and has helped me solve problems countless times so far. Microsoft is notoriously bad at breaking things with updates.

Install the Latest Windows Update

If rolling back doesn’t work, updating Windows to the newest version might help. Microsoft regularly releases updates that can either fix existing problems or introduce new ones, so keeping your system updated (or reverting to a stable version) is a good strategy.

  • Open Settings > Windows Update.
  • Click Check for updates and install any available updates.