The 0x87e00002 error is a common Windows issue you'll usually see during file transfers, particularly when moving content between external hard drives. While it doesn’t affect game installation or gameplay, it disrupts file management tasks, such as moving or updating large files. Thankfully there are a few things you can do to solve this issue.

Takeaways:

  1. Learn how to fix error 0x87e00002 preventing you from transferring game files.
  2. Can't transfer game files to a different drive on Windows.

How to Fix 0x87e00002 Error When Transferring Games in Windows

This error typically happens because of a miscommunication between the operating system and the storage device. Below are a few potential causes.

  • Background processes (e.g., pending updates or downloads).

  • File system limitations or compatibility issues.

  • Software conflicts, outdated drivers, or corrupted system files.

  • Improperly recognized external drives or restricted permissions.

Addressing these root causes through systematic troubleshooting can often resolve the issue.

Restart Your Computer and External Hard Drive

Restarting clears temporary glitches or conflicts. This simple step re-establishes connections and resets background processes.

  • Safely eject your external hard drive.

  • Restart your computer (Start menu > Restart).

  • Plug the external drive back in and check for errors.

Make sure your USB cable isn't damaged

The few times that I've got this error message it's been because of a problem with my USB cable. The connection was constantly dropping in and out causing the error message to appear.

Check for Pending Windows Updates

Outdated system files can cause compatibility issues. Installing updates may resolve these.

  • Type Updates in the Windows search bar and press Enter.

  • Click Check for updates or Install updates if available.

  • Install optional updates as well.

  • Restart your computer after the update process.

Verify External Drive Connection

Make sure your drive is connected securely to prevent interruptions.

  • Disconnect the external drive.

  • Try using a different USB port or cable.

  • Reconnect the drive and test the transfer process.

Check Drive Permissions

Incorrect permissions can block file transfers. Fix this by updating permissions.

  • Right-click your external drive in File Explorer and select Properties.

  • Navigate to the Security tab and click Edit.

  • Make sure your user account has Full Control.

  • Apply changes and click OK.

Scan and Repair the External Drive

Corrupted files or bad sectors may trigger the error. Let Windows repair them.

  • Right-click your external drive and select Properties.

  • Under the Tools tab, click Check in the Error checking section.

  • Follow the on-screen instructions to complete the scan and repair process.

Update Disk Drivers

Outdated drivers can lead to compatibility problems.

  • Open Device Manager (right-click Start > Device Manager).

  • Expand the Disk drives section and right-click your drive.

  • Select Update driver > Search automatically for drivers.

  • Follow the prompts to update, then restart your system.
    Tip: Use tools like DriverFix for automated driver updates.

Reformat the External Drive

As a last resort, reformat the drive to resolve persistent errors. Be sure to back up important files first.

  • Right-click your external drive in File Explorer and select Format.

  • Choose the appropriate file system (e.g., NTFS for Windows compatibility).

  • Confirm and start the formatting process.